1. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help websites function efficiently, provide a better user experience, and give website operators useful information about how visitors use the site.
This Cookie Policy explains how Outreach Camel (“we,” “our,” or “us”) uses cookies and similar technologies on our website and platform.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the platform to function and cannot be disabled. They include: – Authentication cookies to keep you logged in – Session cookies to maintain your session state – Security cookies to prevent fraud and protect your account – Load balancing cookies to ensure optimal performance
2.2 Functional Cookies
These cookies enable enhanced functionality and personalization: – Remember your preferences and dashboard settings – Store your language and region preferences – Provide live chat and customer support features
2.3 Analytics Cookies
These cookies help us understand how visitors interact with our website: – Track page views and navigation patterns – Measure feature usage and performance – Identify errors and areas for improvement – Understand which content is most valuable
2.4 Marketing Cookies
These cookies may be set by our advertising partners to: – Build a profile of your interests – Show you relevant advertisements on other sites – Measure the effectiveness of advertising campaigns – Limit how often you see an advertisement
3. Specific Cookies We Use
| Cookie Name | Type | Duration | Purpose |
|---|---|---|---|
| oc_session | Essential | Session | Maintains your login session |
| oc_auth | Essential | 30 days | Authentication token |
| oc_csrf | Essential | Session | Security token to prevent CSRF attacks |
| oc_preferences | Functional | 1 year | Stores your dashboard preferences |
| _ga, _gid | Analytics | 2 years / 24 hours | Google Analytics tracking |
| oc_consent | Essential | 1 year | Stores your cookie consent preferences |
4. Third-Party Cookies
We may use third-party services that set their own cookies: – Google Analytics: Website usage analysis – Customer support tools: Chat functionality – Payment processors: Secure payment processing – Advertising platforms: Remarketing and ad measurement
These third parties have their own privacy and cookie policies. We encourage you to review them.
5. Managing Cookies
5.1 Browser Settings
Most browsers allow you to refuse or delete cookies: – Chrome: Settings → Privacy and security → Cookies – Firefox: Options → Privacy & Security → Cookies – Safari: Preferences → Privacy → Cookies – Edge: Settings → Cookies and site permissions
5.2 Cookie Consent
When you first visit our website, a cookie consent banner lets you: – Accept all cookies – Reject non-essential cookies – Customize your preferences by category
5.3 Opt-Out Links
- Google Analytics: https://tools.google.com/dlpage/gaoptout
- Google Ads: https://adssettings.google.com
- Network Advertising Initiative: https://optout.networkadvertising.org
6. Impact of Disabling Cookies
If you disable or refuse cookies: – Some features of our platform may not function properly – You may need to log in more frequently – Your preferences and settings may not be saved – Some pages may not display correctly
Essential cookies cannot be disabled as they are necessary for the platform to function.
7. Similar Technologies
In addition to cookies, we may use: – Local Storage: Stores data in your browser for faster loading – Session Storage: Temporary storage that clears when you close your browser – Pixel Tags: Small images that help us track email opens and website visits
8. Updates to This Policy
We may update this Cookie Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new “Last updated” date.
9. Contact Us
If you have questions about our use of cookies:
Email: privacy@outreachcamel.com